Job Title: Sales Operations Assistant - International

Department: Marketing & Sales

Reports to: Sales Operations Supervisor

Hours Available: M-F 8:30am-5:30pm EST (1-hour lunch break)

FLSA Class: Non-Exempt

EEO1 Classification: Administrative Support Workers

Physical Address: 200 Sea Ln, Farmingdale, NY, 11735

Salary Range: $50,000 - $65,000 (Actual compensation will be determined based on experience, location, and other factors permitted by law)

Grade: 2

Why Work @ BEDGEAR?

If you’re looking for a career and not just a job, BEDGEAR provides a work environment that accelerates growth for all its team members. Keeping up with the everyday challenges of a fast-growing consumer goods company demands a team of all-in players, who are focused on continuous improvement, collaboration, leadership, and have a growth-mindset. If you want to elevate yourself personally and professionally, surrounding yourself with others that share the same values, beliefs, and behaviors will provide the support and extra push to reach new heights and smash new goals. At BEDGEAR you can expect to find successful teammates who exemplify our core values of being:

HUNGRY - HUMBLE - CURIOUS - CLEVER - COMMITTED - HUMANITARIAN

About BEDGEAR® PERFORMANCE®

Launched in 2009, BEDGEAR® is the brand of Performance® that provides innovative bedding by focusing on an active lifestyle and well-being. BEDGEAR’s sleep solutions are engineered with Performance fabrics that are temperature neutral and instant cooling and maximizes airflow to allow the body to naturally regulate its temperature. With a core belief of One Size Does Not Fit All™, BEDGEAR has redefined the way people view sleep by developing interactive in-store experiences and breathable bedding products that are personally fit to a consumer based on specific factors, including body type, sleep position and temperature. BEDGEAR is dedicated to integrating environmental responsibility into product development to ensure less returned goods are being sent to landfills. BEDGEAR is essential to the rest and recovery routines of professional athletes and active people who need to maximize their sleep. A proud manufacturer in the USA, BEDGEAR offers mattresses, pillows, sheets, blankets, pet beds as well as travel, kids and baby products that often feature removable and washable covers to maintain a clean and healthy sleep environment. BEDGEAR is represented in more than 4,000 retail stores across the globe and has earned more than 220 U.S. and worldwide patents, trademark registrations and pending applications. Sleep Fuels Everything®!

Learn more at bedgear.com.

Job Summary:

The Sales Operations Assistant: International provides administrative and operational support to the International Sales team, ensuring seamless coordination of documentation, item setup, retail execution projects, and customer account maintenance. This role partners closely with the Director – Marketing & Sales, International and the VP of Business Development, APAC to support strategic initiatives, manage critical sales documentation, and facilitate cross-functional execution. The ideal candidate is detail-oriented, highly organized, and proactive, with the ability to manage multiple priorities while supporting global sales operations in a fast-paced environment.

Essential Functions (included but not limited to):

International Sales & Operational Support

• Provide administrative support to the Director – Marketing & Sales, International and VP of Business Development, APAC.
• Support the International Sales Team with day-to-day administrative and operational needs.
• Assist with meeting preparation, documentation of notes, and tracking follow-up action items.
• Maintain and manage all international master order forms and pricing lists, ensuring accuracy and timely updates.

Compliance, Documentation & Item Management

• Facilitate and manage international compliance requests and customer-required documentation.
• Coordinate and manage international SKU creation requests and item setup processes.
• Ensure assets developed for U.S. markets (PIM, review syndication, marketing content, retail gallery content, etc.) are accessible and aligned for international usage.

Account & System Maintenance

• Maintain accurate and up-to-date customer information within internal systems, including contact records, pricing updates, assortment updates, and account details.
• Ensure international order issues are resolved promptly in coordination with Customer Support and Sales.

Project Management & Retail Execution

• Project manage international retail execution initiatives, ensuring key deliverables are met and progress is consistently communicated to Sales leadership.
• Facilitate sample requests and tracking for strategic international accounts.
• Identify recurring process issues and support the implementation of operational improvements

Please note that this job description is not intended to provide an exhaustive listing of tasks, activities, or responsibilities required of the employee in this role. Tasks, responsibilities, and duties may change without notice.

Skills:

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook)
• Strong organizational and time management skills
• Exceptional written and verbal communication
• Comfortable with reporting tools and interpreting data
• Ability to manage multiple projects and stakeholders simultaneously

Minimum Requirements:

• Must be 18 years of age or older
• HS Diploma or GED
• Must be legally authorized to work in the United States and have IDs needed to verify
• English proficient (reading, writing, speaking, comprehension)
• Successful completion of a criminal background check is required

Preferred Education/Qualifications:

• Associate’s degree or higher in business, communications, or related field
• 1–3 years of experience in sales operations, administrative support, or a related business function.
• Experience supporting international or multi-regional teams preferred.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
• Experience with ERP, CRM, or PIM systems preferred.
• Strong written and verbal communication skills.
• High attention to detail with the ability to manage multiple priorities simultaneously.

Physical Demands:

Key:

N-Never

O-Occasional; 1-33% of time

F-Frequent; 34-66% of time

C-Constant; 67-100% of time

BEDGEAR® is proud to be an Equal Opportunity Employer that participates in the E-Verify program!